Third-Party Administration
Claims management that listens, collaborates, and delivers results.
Not Just a TPA a True Partner
We created Tailored Claims because we saw what was missing in the market: a Third-Party Administrator that genuinely partners with its clients.
Not just to process claims — but to protect brands, support policyholders, and strengthen long-term program performance.
Our approach is simple: senior-level oversight, clear communication, and operational models built around your specific needs.
Core Capibilities
Comprehensive, Senior led claims management
Full Lifecycle Claims Management
End-to-end handling from first notice of loss through resolution, with experienced leadership involved in every file.
We manage:
• Intake and FNOL
• Coverage evaluation
• Investigation and documentation
• Reserving and settlement
• Litigation coordination
• File closure and reporting
Customized Program Design
No two programs are the same — and neither are our workflows.
We design claims processes around:
• Your exposures and risk profile
• Reporting and MI requirements
• Brand voice and service standards
• Regulatory and contractual obligations
So your claims operation feels internal, not outsourced.
Data Insights & Analytics
We turn claims data into business intelligence.
Our reporting helps you:
• Identify cost drivers
• Spot emerging trends
• Reduce leakage
• Improve reserving accuracy
• Strengthen underwriting decisions
All delivered in executive-ready dashboards.
Policy & Coverage Support
Clear coverage interpretation is critical to consistency and fairness.
We provide:
• Guidance on policy wording
• Coverage position reviews
• Program structure support
• Decision documentation
Reducing ambiguity, disputes, and reputational risk.
High-Touch Claimant Experience
Every claim is a customer experience.
Our teams deliver:
• Compassionate communication
• Clear expectations
• Timely updates
• Professional resolution
Protecting your brand while restoring confidence for claimants.
Scalable, Modern Technology
Our systems are built for transparency, speed, and control.
You get:
• Real-time file visibility
• Clean digital workflows
• Secure data handling
• No legacy platform friction
So you can scale operations without losing quality.
